FAQs - Engineering Edition

‍One of the greatest assets Hypercore Networks brings to the table is our agile and nimble engineering team. Our team of highly skilled engineers make it a point to go the extra mile, even on the pre-sale side to ensure the customers' success. Let's take a look at some of their frequently asked questions!

“What is the best SD-WAN solution?

This question typically requires a lengthy discussion around customer pain points, applications used, security requirements, and existing environment.  At Hypercore, we have six different SD-WAN solutions in our portfolio which allows us to customize our solutions to the customers' needs. Our SD-WAN survey serves as a great guide to help us find the best fit for the customer rather than trying to fit the customer into a solution!

“Will we have access to our SD-WAN environment if Hypercore is managing it?”  

At Hypercore, we are here to assist customers with comprehensive yet customized support.  With our managed SD-WAN solutions we can either manage everything on a customer's behalf or release the keys to the customer allowing them to drive.  With our co-management option, this allows Hypercore to be in the driver seat while the customer rides shotgun which allows for a better understanding of what we do and why we do it.

“Can you manage our circuits as well as our SD-WAN?”  

Absolutely! Hypercore can and will manage your circuits associated with your SD-WAN solution. We will even provide the circuits, so customers are ensured the added benefit of circuit management and proactive monitoring. This holistic approach of providing circuits and the SD-WAN solutions together is replicated by few in our space. Layer in the firewall and security options that Hypercore also provides, we are your true one-stop-shop for all your customers' needs!

In our next Engineering blog, you will learn more about how we as engineers can help discover, develop, and deploy solutions that are tailored to your customers’ needs.

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